Terms and Conditions

Effective Date: 14 October 2025
Website: www.respoproducts.com
Entity: Respo Products (a division of Respo Safety Solutions Pvt. Ltd.)


1. Introduction

Welcome to Respo Products. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.


2. Definitions

  • “Company”, “We”, “Us”, “Our” refers to Respo Products, its affiliates, and subsidiaries.

  • “User”, “You”, “Your” means any individual or organization accessing our website or using our services.

  • “Products” means gas detection systems, safety instruments, accessories, or related goods and services offered by Respo Products.


3. Use of Website

  • You agree to use this website for lawful purposes only.

  • You shall not misuse the website in any way that may damage its functionality or reputation.

  • Unauthorized access, data scraping, copying, or distribution of website material is strictly prohibited.

  • The content on this site is for general information and marketing purposes only and is subject to change without notice.


4. Intellectual Property Rights

  • All trademarks, logos, product names, designs, text, images, and other materials on this website are the intellectual property of Respo Products or its licensors.

  • You may not reproduce, distribute, or use any content without prior written permission from Respo Products.

  • “Responsive Detection” and other brand identities associated with Respo are registered or pending trademarks and may not be used without authorization.


5. Product Information and Availability

  • While we strive for accuracy, specifications, descriptions, and images on this website are for reference only and may change without prior notice.

  • Product availability is subject to stock and manufacturing schedules.

  • Certain products may be subject to regulatory certifications (e.g., PESO, IECEx, ATEX, SIL2) — customers are responsible for ensuring compliance with their local requirements before use.


6. Pricing and Payments

  • Prices shown on the website are indicative and exclusive of taxes, duties, and shipping unless otherwise stated.

  • All transactions and quotations are governed by our official written offers or invoices issued directly by Respo Products.

  • We reserve the right to correct typographical or pricing errors at any time.


7. Orders and Deliveries

  • Orders placed through the website or email are subject to acceptance by Respo Products.

  • Delivery timelines are indicative and may vary based on production, logistics, and regulatory approvals.

  • The Company is not liable for delays caused by force majeure events, including transport strikes, government restrictions, or natural calamities.


8. Warranty and Liability

  • All products are covered by limited warranty terms as mentioned in the product manual or invoice.

  • Warranty does not cover misuse, improper installation, unauthorized repairs, or natural wear and tear.

  • Respo Products shall not be liable for any indirect, incidental, or consequential losses arising from use or inability to use our products or website.


9. Third-Party Links

  • This website may contain links to third-party websites for user convenience.

  • Respo Products does not control or endorse such external websites and is not responsible for their content, security, or practices.


10. Privacy and Data Protection

  • We value your privacy. All personal data collected through the website is handled in accordance with our [Privacy Policy].

  • By using this site, you consent to the collection and use of your data as described in that policy.


11. Limitation of Use and Termination

  • We reserve the right to restrict or terminate your access to the website if we believe you are in violation of these terms or engaging in misuse.

  • Termination shall not affect any obligations or liabilities incurred before termination.


12. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Agra, Uttar Pradesh.


13. Modifications to Terms

Respo Products may revise or update these Terms and Conditions at any time without prior notice. Continued use of the website constitutes your acceptance of the revised terms.


14. Contact Information

For any queries regarding these Terms and Conditions, please contact:
Respo Products
Email: info@respoproducts.com
Phone: 1800 180 73776
Address: A-29, PART, EPIP, UPSIDA Industrial Area, Shastripuram, Sikandra, Agra, Uttar Pradesh 282007